Nightmare. First she takes ages to send a cheque. Then it's the wrong cheque. Then she expects the item to be sent by return without waiting for payment to clear and coz it didn't arrive by return, she reports it to ebay as not delivered. Then they take ages to pick the item up from the "care of" address. Then her and her husband have not read the description and they want a refund. (They broke the item while it was with them also but this was the post office you understand... not with my packing! I have been accused of having a packing fetish.) "happy to have a paypal refund" yeah, I bet you are! You'll get your refund the same way you paid - by cheque but I'll make sure it is the right one! Then (having told her I was not around all week) she complains to ebay she has not had her refund - the day after it was sent. Never once thought to contact me for a progress report and has the brass neck to write this in her response to a negative from another ebayer:
Reply by allis_attic: [...] SHOULD HAVE CONTACTED ME FIRST TO SORT THIS OUT!!!!!!!
I doubt she can sit the right way on a toilet to be honest. Total nightmare from beginning to end. The first on my prohibited bidders list - she was that bad. And what's with the "care of" address..? Just realised also, to make it doubly worse, she is the *only* person I have ever left a neg for! all the rest were plusses then there is this big red one... shows I am not the sort of person who complains about stuff.
I imagine her as the sort of person that writes to newspapers to complain about leaves falling off trees.
Now watch for the childish tit-for-tat negative. Totally unjustified as I have conducted myself perfectly and kept her informed (whether she wants to pay attention or not).
Am I being unfair? Judge for yourself from the mail thread below. Even after all this I refunded without any problem.
-----Original Message-----
From: aa
Sent: 20 January 2006 22:34
To: me
Subject: FARISH CLASS 33
I have just picked up the loco and my husband is not pleased with it!!!
firstly, one coupling was broken off, [which was problably the post office]
secondly, the chassis seems to be off of a usa loco, unsuitable for this loco,
and the couplings seem to be melted onto the end of the bogies. (that's glue, allis...)
to resolve this matter, my husband would like to return the loco and receive a refund of the cost of the loco £28.02, but not of the p&p.
i would accept a refund payment through paypal,
this would be a reasonable solution.
16 negs in 6 months and 3 mutually withdrawn (which you can bet were negs also) - nuff said.
Take a look at this mail I got from her when she read my feedback about her dreadful conduct...
EVIL
EVIL
EVIL
EVIL
EVIL
EVIL
EVIL
EVIL
EVIL
EVIL
says it all really. ho hum. live & learn
2/2/2006
After several emails exchanged, in which aa has become increasingly agitated, I have decided to block her mails etc... no point pursuing this
as it is never going to be resolved. She flatly refuses to see that she is out of order. Hey! Look what I just found on her ebay shop... "IF YOU WANT TO KNOW WHY I HAVE BEEN FORCED TO PUT MY FEEDBACK ON PRIVTE, BECAUSE AF SOME EVIL & NASTY FEEDBACK, PUT ON BY A VINDICTIVE PERSON, PLEASE CONTACT ME"
lol! I wonder if she is thinking of anything else? I will post the mails later - no time now but you as a fellow ebayer need to now what you might be getting involved in. It has just occurred to me...
The dictionary definition of VINDICTIVE is:
vin·dic·tive ( P ) Pronunciation Key (vn-dktv) adj. Disposed to seek revenge; revengeful. Marked by or resulting from a desire to hurt; spiteful.
I don't think I am being vindictive - I am not persuing her in any way nor seeking revenge, merely replying to her whiney mails and when she sees she hasn't got an apology, she whines some more. I have taken the injury and decided she can have the last word - it seems to be important to her. Judge for yourself from the above - all I have done is to relay the sorry story faithfully and candidly. I don't think that is vindictive - unless the facts are inconvenient in some way :o)
There are a few more more mails which I will post in the next day or so. They make for odd reading.
3/2/2006
AA has managed to have my negative feedback against her removed - wasn't aware you can't put URLs in the feedback, my bad - ebay wrote to me so I filled them in on
what has been going on - they seem to think I have good grounds for being pissed off too but obviously can't get involved.
Well... as you won't link this page from ebay anymore, I'll just have to let the web work it's magic. I have just updated robots.txt to give this page prominance. Search bots regularly crawl my site so this page will be available from google, Altavista, hotbot, yahoo, infospace etc... very soon.
Here are the remaining mails... I'll put them in cron order to make it easier to read... enjoy. NOTE: Obviously she has visited the early renditions of this page before
embarking on this little volley - I know this from the server log:
2006-01-31 21:24:49 62.255.64.9 - GET /aa.asp - 200 -
2006-01-31 21:43:14 62.255.64.9 - GET /aa.asp - 200 -
2006-01-31 22:01:56 62.255.64.9 - GET /aa.asp - 200 -
The ip address RIPEs back as the following:
inetnum: 62.255.64.0 - 62.255.95.255
netname: NTL
descr: NTL Internet
and then the inbound mail (with all the EVILs in it)
01/31/06 22:02:47 81.103.221.49 220 Here comes Bod!
01/31/06 22:02:47 81.103.221.49 HELO mta09-winn.ispmail.ntl.com
01/31/06 22:02:47 81.103.221.49 MAIL FROM:[????@ntlworld.com]
01/31/06 22:02:47 81.103.221.49 RCPT TO:[me]
01/31/06 22:02:47 81.103.221.49 DATA 354 Start mail input; [end with CRLF.CRLF]
01/31/06 22:02:47 81.103.221.49 QUIT 221 Service closing transmission channel
this was the point she had her first cave-in. Evidently she viewed the page, showed to someone else, showed it to someone else and then mailed me to tell me what an evil person I am - how dare I tell the truth.
-----Original Message-----
From: aa
Sent: 02 February 2006 02:24
To: me
Subject: address
just to let you know why i do items c/o another address!!!!!
we have had some problems with the post being delivered at my home address, so i have had items delivered to my mum's address to make sure they get delivered.
nothing wrong it that is there!!!!!
-----Original Message-----
From: me
Sent: 02 February 2006 07:58
To: aa
Subject: RE: address
wrong? no. slightly dodgy on ebay and a tad niaive - yes. backed by a private rating - very dodgy - especially expecting people to send money. Put yourself in a buyers shoes... how does it look now?
Alison, you need to learn a lot about this whole internet thing - you should not be telling people the relationship between you and [snipped] - you don't know me from Adam, but I now know your mothers name & address. from this it is dead easy to find out all sorts of personal info...
for example and as a friendly gesture to demonstarte and nothing more... by poking around on various internet sites for you, I have deduced your mother and fathers names and addresses, your address and your husbands's name. Christ, I even saw a photo of your street!!! From this, I could get a copy of yours and your parents birth and marriage certificates and as you don't get post at your own address, this is prime territory for some scumbag to steal all four people's identity and make all sorts of trouble for you. This is not a vailed threat (despite what you might think, I really am one of the good guys) but more a demonstration that you walk among wolves and in these times you need to be really careful.
This whole unhappy affair has been liberally sprinkled with paranoia and niaivity. And as been demonstrated, it is very easy for people to get off on the wrong foot through a careless action or dead. Please for your sake, just get a bit more worldy wise.
with genuine intentions
H
-----Original Message-----
From: aa
Sent: 02 February 2006 13:10
To: me
Subject: Re: address
i put the feedback on private because of you!!!!!
saying nasty and evils comments about people is not very nice
-----Original Message-----
From: me
Sent: 02 February 2006 13:21
To: aa
Subject: RE: address
yeah I figured as much. nothing like a level playing field to spoil your day is there? You think you can mess people around and they are not entitled to an opinion? That's not very nice.
Everything in my comment is TRUE and I challenge you to prove otherwise. I have even been in touch with ebay concerning your lie about the item not being accurately described... if you want "nasty evils" lets talk about raising a dispute that the item was not accurately described. WRONG
Then we have the rather dotty email (the one with evil repeated 5 times) again not true. What I am is a disgruntled seller dealing with an inattentive and awkward customer. What I have done is dealt with the matter professionally and calmly - what you have done is run round like a headless chicken and get all stressy.
For you, I recommend, valium and prozac. The first will make you calm , the second will deal with your evident psychosis.
What you could do is write to the webmaster of the comment page and plead your case - his address is [snipped] or you could write to the server administrator and attempt to get him to take the server down... his address is [snipped].
My comments are a true and accurate depiction of events - They stay. If you want to have your say, leave feedback - that's what it is for - I won't hide my rating so people will be able to see and make up their own mind. But I think you are afraid to do so, because you know I will comment on your feedback and you don't want others knowing how you have behaved. You know it in your heart but I suspect you would rather tear out your own tongue than admit it. God help you!
Have a nice life
-----Original Message-----
From: aa
Sent: 02 February 2006 14:50
To: me
Subject: refund cheque
just to let you know that the cheque has arrived.
also your last e-mail has left me in tears!!!
-----Original Message-----
-----Original Message-----
and so there you have it. A month of pissing about, riled up by a stupid insane woman and a feedback removed. What goes around comes around. I am sure that
every little thing that happens to her - I'll get the blame for but it is good that she remembers this - may it serve as a warning to her that some
people are not prepared to put up with her crap and she might be a bit more communicative before crying foul. On the whole it has been an unpleasant experience - the worst ever ebay one definately.
In time, this page will be crawled by hundreds of web bots and the truth will be out there. I am not looking for revenge but truth. It's a good job too for her; had I been a tad less stable I might well
have travelled to Newendon Close to have a personal discussion about things. See if she is as wobbly in the flesh :o)
cheers
H
From: aa
Sent: 02 February 2006 17:09
To: me
Subject: Emailing: upi-communication
please read this
From: me
Sent: 02 February 2006 17:54
To: aa
Subject: RE: Emailing: upi-communication
You are obviously spending too much time thinking about this whole affair.
You don't get it do you Alison?
you and I are through communicating. There is absolutely nothing more to say. You think you have been badly treated, I think I have... we are going to have to disagree with each other. Do you think moaning about my comments is going to resolve matters? I have been truthful at all times - you are whining because others will see how you have behaved. Don't rub the lamp unless you want the Genie to come out!
You have your cheque, I have the item. Now it is time for you to go away. I can't say I will miss our little chats. Don't forget to put your feedback on the auction!
One last note - if you have read this far; I have been dealing with whiny women for years and the best method is the stone-wall. Cold, indifferent silence. Your email address is going on my blacklist here too - well done! a magnificant double-whammy. Just for the hatrick, I am putting a filter on for any mail from ebay with your userID in it so you can't send mail from there either. You really ought to try Mailwasher from www.firetrust.com is is soooo effective at what it does. Incidentally, my wife says you need to "get a grip" - in case you wanted a female perspective on this debacle.
May you live in interesting times.